Discovery and Service Mapping for Servicenow Asset Management
Virima Discovery and Service Mapping accelerates the time to value of the ServiceNow® CMDB and offers tremendous cost savings. Discovery maintains your ServiceNow CMDB with the most complete data while ViVID™ Service Mapping eliminates the guesswork of managing and securing complex IT services.
Best of all, we guarantee at least a 50% savings over ServiceNow Discovery and our Service Mapping is included! Contact us today to schedule a demo and see for yourself how much more you get and save with Virima!
Brands around the globe trust Virima as they manage and modernize their IT infrastructure
Robert Roberts,
Director of IT Operations and Support at Segra, formerly Lumos Networks
Benefits of Virima Discovery and Service Mapping for Servicenow Asset Management
Virima Discovery and Service Mapping for Servicenow Asset Management includes our unrivaled ViVID (Virima Visual Impact Display) business service dependency and relationship mapping. ViVID provides consumable views of automatically generated infrastructure relationships, application/service dependencies, network topologies and system communications. Unlike ServiceNow Discovery and Service Mapping, ViVID provides map overlays of ITSM records such as open Incidents and pending/recently completed Changes. ViVID greatly decreases the time to perform impact analysis of planned changes and identify the root causes of service disruptions.
The ViVID™ Advantage
Schedule a demo or contact us today to discuss our 50% savings guarantee!
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I don’t often use the word “team members” while referring to a vendor but the Virima team became an extension of our operations group and worked slavishly to meet our timing demands. When we onboarded Virima, we intentionally replicated many existing processes to save time in training our staff. This decision helped us save significant time and effort. Virima’s business rule engine was highly effective in that as it made it possible for us to configure the system for nearly every use case we could think of.
One of the things that we are truly happy about is the way in which the Virima team members have wholly invested in Segra’s growth since the beginning. Right from the start and through the implementation process, the Virima team ensured that they were with us every step of the way.
Integration to the ServiceNow CMDB is 100% codeless and a breeze to configure through Virima’s web admin portal. There you choose from over 100 Virima blueprints to map to ServiceNow tables (including custom objects), ID which discovery properties you want to synch, and choose asset-specific correlators to ensure nothing is ever duplicated.
Codeless integration and configuration
Discovery options include scheduling agentless IP-based scans with over 140 extendable probes as well as an installable agent for work-from-home and roaming PC’s. Additional discovery is performed via API integrations with popular hypervisor, cloud, network, storage and monitoring solutions.
Flexible Discovery Options for Hybrid IT
Data accuracy and Accessibility matters
Within the ServiceNow CMDB all synched assets and configuration properties are viewable. New action links automatically appear in the CMDB record providing ITSM users the ability to rescan the asset and view available ViVID Business Service Maps.
ServiceNow CMDB automation
Choosing which Virima discovered assets or updates to move to the ServiceNow CMDB is also a snap. Simply view all assets and updates from a filterable list in Virima and select which to copy to ServiceNow. Business rules can be applied to automate the process for a hands-free approach to keeping the CMDB current.
Virima Discovery and Service Mapping highlights
- Codeless integration, no admin agent required
- Flexible auto-discovery for hybrid IT environment
- Keep your ServiceNow CMDB accurate and up to date at all times
- Dynamic visualizations of hardware, application and service relationships, dependencies, and communications
- Faster impact and root cause analysis with ViVID Business Service Map overlays
- Enterprise functionality smartly priced for ServiceNow customers
- Unleash your CMDB’s power to reduce MTTR and increase MTBF
- 50% savings guaranteed!
